SALIM, Jodie; ONGGIE, Karen; GARCIA, Kelvin. Implementasi Service Strategy ITIL V3 Pada Sektor Perbankan di Indonesia. JDMIS: Journal of Data Mining and Information Systems, [S. l.], v. 2, n. 1, p. 17–25, 2024. DOI: 10.54259/jdmis.v2i1.1599. Disponível em: https://journal.yp3a.org/index.php/jdmis/article/view/1599. Acesso em: 21 sep. 2026.