SAPUTRA, F. R.; WASPODO, B.; NURMIATI, E. Analisis Kualitas Layanan Terhadap Loyalty Behavior ada Aplikasi SRIBU Menggunakan Metode E-Servqual. JDMIS: Journal of Data Mining and Information Systems, [S. l.], v. 4, n. 1, p. 53–62, 2026. DOI: 10.54259/jdmis.v4i1.7085. Disponível em: https://journal.yp3a.org/index.php/jdmis/article/view/7085. Acesso em: 17 apr. 2026.