SALIM, J.; ONGGIE, K.; GARCIA, K. Implementasi Service Strategy ITIL V3 Pada Sektor Perbankan di Indonesia. JDMIS: Journal of Data Mining and Information Systems, [S. l.], v. 2, n. 1, p. 17–25, 2024. DOI: 10.54259/jdmis.v2i1.1599. Disponível em: https://journal.yp3a.org/index.php/jdmis/article/view/1599. Acesso em: 12 feb. 2025.