Rudolfo Rizki Damanik, Ronald Belferik, Wenripin Chandra, M. Dedy Rosyadi, and Aulia Rizky Muhammad Hendrik Noor Asegaff. “Evaluasi Kepuasan Pelanggan Aplikasi Spotify Berdasarkan Customer Satisfaction Index (CSI): Studi Kasus Pengguna Di Indonesia”. SATESI: Jurnal Sains Teknologi dan Sistem Informasi 4, no. 2 (October 20, 2024): 133–138. Accessed May 11, 2026. https://journal.yp3a.org/index.php/satesi/article/view/3214.