Pelayanan Komunikasi Pemerintahan Dalam Pemberitaan Kebijakan Pemerintah Daerah Kepada Stakeholder di Kalimantan Selatan
DOI:
https://doi.org/10.54259/pakmas.v1i2.106Keywords:
Service, Government Communication, Local Government, Participatory, Stakeholder, South KalimantanAbstract
This study was conducted in the midst of the lack of studies on local government communication in developing countries. Existing studies tend to attribute performance in this area to central government. The contribution of this study is related to exploring the practice of government communication in the context of local government in countries towards democracy. The author uses the communication of the local government of South Kalimantan Province in its services to stakeholders as a case study. The results of the analysis of various documents, observations and in-depth interviews related to the communication performance of local government in South Kalimantan from January to October 2020 were compiled and analyzed using Miles and Huberman data analysis techniques. In conclusion, the results of the study show that the quality of local government communication is influenced by various factors, both structural and management. Although management factors remain important, in the case of South Kalimantan, structural factors have more influence on local government communications. While the communication performance of local government has not involved active participation from the bottom, it is more elite-oriented than public-oriented. Local government officials are less responsive and still communicate downward, so that the ideas of professionalizing local government communication are still limited to expectations rather than reality. This study recommends that local government communication can be effective if it is participatory, ie has a vision and mission of community empowerment and citizen involvement in participation for local government policy planning and implementation.
Downloads
References
Abidin, Said Zainal, 2002. Kebijakan Publik, Cetakan ketiga. Jakarta, Penerbit: Suara Bebas
Abdullah, Aceng .2000. Press Relations. Bandung. Penerbit:PT Remaja Rosda
Astuty, Sri.2017.Komunikasi Bencana, Kearifan Lokal, dan Pemberdayaan.Prosiding Aspikom.Yogyakarta.Penerbit: Buku Litera
Anderson, B. R. O’G. (1990). Language and power: Exploring political cultures in Indonesia.Ithaca: Cornell University Press.
Antlöv, H. (1995). Exemplary centre, administrative periphery: Rural leadership and the new order in Java. Richmond: Nordic Institute of Asian Studies, Curzon Press.
Aspinall, E., & Fealy, G. (eds.) (2003). Local power and politics in Indonesia: Decentralisation and democratization. Singapore: Institute of Southeast Asian Studies
Aspinall & G. Fealy (eds.), Local power and politics in Indonesia: Decentralisation and democratisation. Singapore: Institute of Southeast Asian Studies/Leiden: KITLV.
Aspinall, E. & Mietzner, M. (eds.). Problems of democratisation in Indonesia: Elections, institutions and society. Singapore: ISEAS.
Berlo,D.K. 1960.The Process Communication.New York: Holt,Rinehart, and Winston
Bertot, J. C., et al. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government Information Quarterly, 27(3).
Bimber, B. (2001). Information and political engagement in America: The search for effects of information technology at the individual level. Political Research Quarterly, 54(1), 53– 67.
Buehler, M. (2012). Revisiting the inclusion-moderation thesis in the context of decentralized institutions: The behavior of Indonesia’s Prosperous Justice Party in national and local politics. Party Politics, 19(2).
Buehler, M., & Tan, P. J. (2007). Party–candidate relationships in Indonesian local politics: A case study of the 2005 regional elections in Gowa, South Sulawesi province. Indonesia, 84.
Bünte, M. & Ufen, A. (eds.) (2009). Democratization in post-Suharto Indonesia. Oxon & New York: Routledge.Canel, M. J. & Sanders, K. (2010). Crisis communication and terrorist attacks: Framing a response to the 2004 Madrid bombings and 2005 London bombings. In Coombs, W. T. & Holladay, S. J. (eds), Handbook of crisis communication. Hoboken, NJ: John Wiley & Sons.
Canel, M. J. & Sanders, K. (2013). Introduction: Mapping the field of government communication. In Sanders, K. & Canel, M. J. (eds.), Government communication: Cases and challenges. London: Bloomsbury.
Canel, M. J. & Sanders, K. (2012). Government communication: An emerging field in political communication research. In Semetko, H. A. & Scammell, M. (eds.) The Sage handbook of political communication. London: Sage.
Canel, M. J. & Sanders, K. (2014). Is it enough to be strategic? Comparing and defiing professional government communication across disciplinary filds and between countries. In Canel, M. J. & Voltmer, K. (eds.), Comparing political communication across time and space: New studies in an emerging fild. Basingstoke: Palgrave Macmillan.
Canel, M. J., & Sanders, K. (2011). Government Communication. In International Encyclopedia of Communication Online, Wiley Blackwell.
Carpentier, N. (2011). Media and participation. Chicago: Intellect.
Cavoukian, A., & Mitchinson, T. (2003). Making municipal government more accountable: The need for an open meetings law in Ontario. IPC Perspectives (October).
Chernov Hwang, J. (2010). When parties swing: Islamist parties and institutional moderation in Malaysia and Indonesia, South East Asia Research, 18.
Choi, N. (2004). Local elections and party politics in post-reformasi Indonesia: A view from Yogyakarta. Contemporary Southeast Asia, 26(2).
Coe, K., & Reitzes, M. (2010). Obama on the stump: Features and determinants of a rhetorical approach. Presidential Studies Quarterly, 40(3), 391–412.18
Dahlgren, P. (2009). Media and political engagement: Citizens, communication, and democracy. Cambridge: Cambridge University Press.
Daud, A. (1997). Islam dan masyarakat Banjar: Deskripsi dan analisa kebudayaan Banjar. Jakarta: Rajawali Press.
Daud, A. (2004). Islam dan asal-usul masyarakat Banjar. Kandil, 6(II), August-October. Deutsch, K. W. (1963). The nerves of government: Models of political communication and control. New York: Free Press.
Fairbanks, J., Plowman, K., & Rawlins, B. (2007). Transparency in government communication. Journal of Public Affairs, 7(1), 23–37.
Fang, Z. (2002). E-Government in digital era: Concept, practice and development. International Journal of the Computer, 10(2), 1-22.
Farnsworth, S. J. (2009). Spinner in chief: How presidents sell their policies and themselves. Boulder, CO: Paradigm.
Fatchiati, N. (2009). Budaya sungai dan patronase wilayah. Kompas, 17 February.
Fatchiati, N. (2009). Hasil pemilu Kalimantan Selatan: Kukuhnya patronase ketokohan. Kompas, 4 June.
Fatchiati, N. (2009). Peta politik Kalimantan Selatan: Bubuhan, benang merah urang Banjar. Kompas, 17 February.
Figenschou, T. U., Karlsen, R., Kolltveit, K., & Thrbjørnsrud, K. (2017). Serving the media ministers: A mixed methods study on the personalization of ministerial communication. International Journal of Press/Politics, 22(4), 411-430.
Fionna, U. (2011). The pull and push between central and local political parties: A case study of party branch organisation in Indonesia. Asia Pacific Journal of Public Administration, 33(2).
Firmansyah,Hairi. Mira Yulianti. Muhammad Alif. 2017. Strategi Komunikasi dalam Pengua Tan Kapasitas Kelembagaan pada Pengelolaan Lahan Gambut melalui Peningkatan SDM di Sektor Pertanian Kalimantan Selatan.Prosiding Seminar Nasional Lahan Basah. LPPM ULM tahun 2016
Gao, X. & Lee, J. (2017). E-government services and social media adoption: Experience of small local governments in Nebraska state. Government Information Quarterly, 34(4), 627634. Geertz, C. (1973).The Interpretation of cultures: Selected essays. New York: Basic Books Ghazali, W.N.W.M. (2019). Islam as the state ideology: Exploring from Gramsci’s notion of power, culture and ideology. Jurnal Komunikasi: Malaysian Journal of Communication,35(1).
Graham, M. W., et al. (2015). The role of social media in local government crisis
communications. Public Relations Review, 41(3), 386-394.
Graham, S. & Aurigi, A. (1997). Virtual cities, social polarisation, and the crisis in urban public space. Journal of Urban Technology, 4(1), 19-52.
Habermas, J. (1991). The public sphere. In Mukerji, C. & Schudson, M. (eds.), Rethinking popular culture: Contemporary perspectives in cultural studies. Berkeley/Los Angeles: University of California Press.
Hadiz, V. R. (2010). Localising power in post-authoritarian Indonesia: A Southeast Asia
perspective. Stanford, CA: Stanford University Press.
Hansson, S. (2015). Discursive strategies of blame avoidance in government: A framework for analysis. Discourse & Society, 26(3), 297-322.
Hansson, S. (2017). Anticipative strategies of blame avoidance in government: The case of communication guidelines. Journal of Language and Politics, 16(2), 219-241.19
Hansson, S. (2018). Government communication. In Wodak, R. & Forchtner, B. (eds.), The Routledge handbook of language and politics. London & New York: Routledge.
Hofman, B. & Kaiser, K. (2002). The Making of the big bang and its aftermath: A political economy perspective, Paper Presented at the Conference ‘Can decentralization help rebuild Indonesia?’. Atlanta: Georgia State University.
Hooker, V. M. (ed.) (1993). Culture and society in new order Indonesia. Kuala Lumpur: Oxford University Press.
Harjana,Andre.1993. Perbandingan Pola Strategi Komunikasi Penunjang Proses Industrialisasi Dunia Ketiga. Jurnal Ikatan Sarjana Komunikasi Indonesia.No 5 & 6.Jakarta. Penerbit Kerjasama Iski – PT Gramadia Pustaka Utama.
Hasan, Erliana .2005. Komunikasi Pemerintahan. Bandung, Penerbit: PT Refika Aditama
Ibrahim, Idi Subandy.2007. Kecerdasan Komunikasi (seni Berkomunikasi Kepada Publik), Bandung. Penerbit: Simbiosa Rekatama Media
Irwanto .2006.. Focused Group Discussion.Jakarta.Yayasan obor Indonesia
Ibrahim, I. S., (2011). Kritik budaya komunikasi: Budaya, media, dan gaya hidup dalam proses demokratisasi di Indonesia. Yogyakarta: Jalasutra.
Ipsos (2008). The reputation of local government: Literature review to support my council campaign. Retrieved on 10 November 2018 from www.ipsos-mori. com/researchpublications/publications/1248/The-reputation-of-localgovernment.aspx
Jackson, K. D. (1978). The political implications of structure and culture in Indonesia. Berkeley: University of California Press.
Muthahhari, M. R. (2020). Jaringan Komunikasi Politik yang Dipilih Kepala Daerah dalam Proses Perumusan RAPBD Kota Banjarbaru Tahun 2019. ETTISAL: Journal of Communication, 5(1).
Rakhmat, J., & Ibrahim, I. S. (2018). Metode penelitian komunikasi: Edisi revisi. Bandung: Simbiosa.
Rakhmat Jalaluddin .1984. Metode Penelitian Komunikasi. Bandung. Penerbit: Remadja Karya CV
Rawali, S., & Ramadhani, M. M. (2021). The role of marketing communications of the banjar district government in improving the ecotourism image of the riam kanan reservoir south kalimantan, indonesia. European Journal of Management and Marketing Studies, 6(2).
Rogers, Everett M. and F.Floid Shomaker .1971.Communication Of Innovation.Second Edition. New York – London: The Free Press, Collier Macmillan .
Susanto, Astrid. 1989.Komunikasi Pengendalian Dan Komunikasi Pengawaan.Jakarta. Penerbit: Pustaka Sinar Harapan.
Saverin,J. Tankard. 1992. Communication Theories: Origins, Methods, and uses In The Mass Media. By Longman Publishing Group
Sanders, K. (2011). Political public relations and government communication. In Strömbäck, J. & Kiousis, S. (eds.), Political public relations: Principles and applications. New York: Routledge.
Sanders, K., Canel, M. J., & Holtz-Bacha, C. (2011). Communicating governments: A three cuntry comparison of how governments communicate with citizens. The International Journal of Press and Politics, 16(4), 523–47.
Supriatma, A. M. T. (2009). Menguatnya kartel para “bos”. Prisma, 28(2).
Suryadinata, L. (2002). Elections and politics in Indonesia, Singapore: Institute of Southeast Asian Studies.
Ufen, A. (2011). Direct local elections and the fragmentation of party organization in Indonesia. APSA 2011 Annual Meeting Paper.
Vos, M. & Westerhoudt, E. (2008). Trends in government communication in the Netherlands. Journal of Communication Management, 12(1).
Wilcox, Dennis L. Phillip H.Ault. Warren K.Agee.2011. Public Relations. Tangerang Selatan Karisma Publising Group
Wahid, U. (2013). Perempuan dan kekuasaan politik dalam pemilukada DKI Jakarta tahun 2012. Jurnal Komunikasi: Malasysian Journal of Communication, 29(1).
Young, S. (ed.) (2007). Government communication in Australia. Cambridge: Cambridge University Press.
Destiara, M., Nurul Himmah, & Istiqamah. (2022). Pelatihan Budidaya Jamur Tiram Untuk Mahasiswa Tadris Biologi Sebagai Pendukung Matakuliah Bioteknologi dan Kewirausahaan Biologi. ABDIKAN: Jurnal Pengabdian Masyarakat Bidang Sains Dan Teknologi, 1(1), 40–46. https://doi.org/10.55123/abdikan.v1i1.94
Dwinarko, Sulistyanto, A., & Saeful Mujab. (2022). Pelatihan Manajemen Komunikasi Pemasaran Bagi Usaha Menengah Kecil Masyarakat Dalam Meningkatkan Pemberdayaan Ekonomi Masyarakat. ABDIKAN: Jurnal Pengabdian Masyarakat Bidang Sains Dan Teknologi, 1(1), 10–18. https://doi.org/10.55123/abdikan.v1i1.84
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Sarwani Sarwani
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).
