Persepsi Masyarakat terhadap Fenomena Cancel Culture di Platform Digital
DOI:
https://doi.org/10.54259/mukasi.v4i3.4615Keywords:
Cancel Culture, Digital Media, Psychologu Communication, Public Perception, Digital DemocracyAbstract
In the digital era, social media has become a major public space where social, political, and cultural discourses thrive. One of the emerging phenomena is cancel culture, which is the collective practice of stopping support for individuals or groups due to actions that are considered problematic. This study aims to explore the perception of Indonesian society towards cancel culture on digital platforms using a qualitative approach. Data were obtained through literature studies, document analysis, and interviews with active users of social media such as Twitter, Instagram, and TikTok. The results of the study show that public perception is divided into two main poles: as a form of social responsibility and as digital persecution. The three main factors that influence this perception are social media as the main source of information, the individual's values and social background, and emotional drives and FOMO. Cancel culture has a significant impact, both psychologically on the targeted individuals, and on society in the form of polarization and the loss of healthy discussion space. This study concludes that although cancel culture has the potential as a tool of social control, its practices need to be criticized so that they remain in line with the principles of justice and freedom of expression in digital democracy.
Downloads
References
Bourdieu, P. (1991). Language and symbolic power. Harvard University Press.
boyd, d. (2014). It's complicated: The social lives of networked teens. Yale University Press.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Castells, M. (2012). Networks of outrage and hope: Social movements in the Internet age. Polity Press.
Chadwick, A. (2017). The hybrid media system: Politics and power (2nd ed.). Oxford University Press.
Clark, M. (2020). Cancel culture: The emergence of a new moral order. Social Media + Society, 6(3), 1–3. https://doi.org/10.1177/2056305120948181
Clark, M. D. (2021). Weaponizing social accountability: The symbolic violence of cancel culture. Journal of Digital Ethics, 4(1), 22–37.
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Sage Publications.
Dahlberg, L. (2001). The Internet and democratic discourse: Exploring the prospects of online deliberative forums extending the public sphere. Information, Communication & Society, 4(4), 615–633. https://doi.org/10.1080/13691180110097030
Durkheim, E. (1984). The division of labor in society (W. D. Halls, Trans.). The Free Press. (Original work published 1893)
Entman, R. M. (1993). Framing: Toward clarification of a fractured paradigm. Journal of Communication, 43(4), 51–58. https://doi.org/10.1111/j.1460-2466.1993.tb01304.x
Freelon, D., McIlwain, C. D., & Clark, M. D. (2018). Quantifying the power and consequences of social media protest. New Media & Society, 20(3), 990–1011. https://doi.org/10.1177/1461444816676646
Fuchs, C. (2017). Social media: A critical introduction (2nd ed.). Sage Publications.
Fuchs, C. (2021). Communication and Capitalism: A Critical Theory. University of Westminster Press. https://doi.org/10.16997/book45
Furedi, F. (2018). How fear works: Culture of fear in the twenty-first century. Bloomsbury Publishing.
Gillespie, T. (2018). Custodians of the Internet: Platforms, content moderation, and the hidden decisions that shape social media. Yale University Press.
Jackson, S. J. (2020). Hashtag activism: Networks of race and gender justice. MIT Press.
Johnson, A. (2021). The consequences of cancel culture on social trust and discourse. Journal of Media Ethics, 36(2), 80–91. https://doi.org/10.1080/23736992.2021.1903847
Marwick, A. E., & Lewis, R. (2017). Media Manipulation and Disinformation Online. Data & Society Research Institute.
McCombs, M. E., & Shaw, D. L. (1972). The agenda-setting function of mass media. Public Opinion Quarterly, 36(2), 176–187. https://doi.org/10.1086/267990
Ng, E. (2020). No grand pronouncements here...: Reflections on cancel culture and digital media participation. Television & New Media, 21(6), 621–627. https://doi.org/10.1177/1527476420918828
Nguyen, C. T. (2020). Echo Chambers and Epistemic Bubbles. Episteme, 17(2), 141–161.
Noelle-Neumann, E. (1974). The spiral of silence: A theory of public opinion. Journal of Communication, 24(2), 43–51. https://doi.org/10.1111/j.1460-2466.1974.tb00367.x
Nussbaum, M. C. (2019). The Monarchy of Fear: A Philosopher Looks at Our Political Crisis. Simon & Schuster.
Pariser, E. (2011). The filter bubble: What the Internet is hiding from you. Penguin Press.
Richards, R. (2015). The chilling effect of surveillance. Harvard Law Review, 124(5), 1935–1965.
Schacter, D. L., Gilbert, D. T., & Wegner, D. M. (2011). Psychology (2nd ed.). Worth Publishers.
Sharpe, T. (2022). Riding the wave: Social media users and the bandwagon effect in cancel culture. Digital Society Studies, 4(1), 45–61.
Smith, J. (2018). The social cost of public shaming: Ostracism in the age of cancel culture. Journal of Digital Behavior, 10(2), 129–142.
Sunstein, C. R. (2007). Republic.com 2.0. Princeton University Press.
Sunstein, C. R. (2018). #Republic: Divided democracy in the age of social media. Princeton University Press.
Tandoc, E. C., Lim, Z. W., & Ling, R. (2018). Defining “fake news”: A typology of scholarly definitions. Digital Journalism, 6(2), 137–153. https://doi.org/10.1080/21670811.2017.1360143
Tuchman, G. (1978). Making news: A study in the construction of reality. Free Press.
Tufekci, Z. (2015). Algorithmic harms beyond Facebook and Google: Emergent challenges of computational agency. Colorado Technology Law Journal, 13(203), 203–218.
Vosoughi, S., Roy, D., & Aral, S. (2018). The spread of true and false news online. Science, 359(6380), 1146–1151. https://doi.org/10.1126/science.aap9559
Wardle, C., & Derakhshan, H. (2017). Information disorder: Toward an interdisciplinary framework for research and policymaking. Council of Europe. https://rm.coe.int/information-disorder-toward-an-interdisciplinary-framework-for-researc/168076277c
Williams, A. L., Thomas, K. M., & Jones, R. T. (2021). Cyber mobbing trauma: Psychological impact of cancel culture on digital targets. Journal of Internet Psychology, 3(2), 98–112.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Nikmah Hadiati Salisah, Azha Putri Auwaly, Candy Aulia Putri Umu, Cindy Ayu Kusuma Putri

This work is licensed under a Creative Commons Attribution 4.0 International License.
Hak cipta pada setiap artikel adalah milik penulis.
Penulis mengakui bahwa MUKASI (Jurnal Ilmu Komunikasi) sebagai publisher yang mempublikasikan pertama kali dengan lisensi Creative Commons Attribution 4.0 International License.
Penulis dapat memasukan tulisan secara terpisah, mengatur distribusi non-ekskulif dari naskah yang telah terbit di jurnal ini kedalam versi yang lain, seperti: dikirim ke respository institusi penulis, publikasi kedalam buku, dan lain-lain. Dengan mengakui bahwa naskah telah terbit pertama kali pada MUKASI (Jurnal Ilmu Komunikasi).























