Peran Micro-Influencer Tiktok sebagai Strategi Public Relations Komunikasi Pemasaran untuk Peningkatan Eksistensi Merk Gulapadi
DOI:
https://doi.org/10.54259/mukasi.v4i3.5322Kata Kunci:
Brand Existence, Marketing Communication, Micro-Influencer, Public Relations, TiktokAbstrak
This study aims to examine the role of TikTok micro-influencers as an effective public relations strategy to enhance the presence of the Gulapadi brand in today's fast-evolving digital era. It combines three important marketing communication approaches—advertising, sales promotion, and social media marketing—to achieve comprehensive and optimal results. A descriptive qualitative method was employed, gathering data through in-depth interviews with four groups of informants: micro-influencers, consumers, employees, and digital marketing experts. The findings demonstrate that micro-influencers successfully deliver promotional content in a manner that is not only engaging but also credible, which helps increase consumers' purchase intentions. Additionally, two-way interactions through comments and electronic word-of-mouth (eWOM) deepen the emotional connection between the brand and its audience, fostering a stronger relationship. As a result, utilizing micro-influencers on TikTok proves to be a powerful strategy that not only sustains brand existence but also broadens market reach and builds consumer loyalty in the midst of a rapidly changing digital landscape.
Unduhan
Referensi
Abidin, C. (2016). Visibility labour: Engaging with Influencers’ fashion brands and #OOTD advertorial campaigns on Instagram. Media International Australia, 161(1), 86–100. https://doi.org/10.1177/1329878X16665177
Alshamrani, M., Alharthi, Sager, Helmi, M., & Alwadei, T. (2023). Journal of Business and Management Studies Determinants of employee retention in pharmaceutical companies: Case of Saudi Arabia. Determinants of Employee Retention in Pharmaceutical Company: Case of Saudi Arabia, 2709–0876, 8–22. https://doi.org/10.32996/jbms
Armayani, R. R., Tambunan, L. C., Siregar, R. M., Lubis, N. R., & Azahra, A. (2021). Analisis peran media sosial Instagram dalam meningkatkan penjualan online. Jurnal Pendidikan Tambusai, 5(3), 8920–8928. https://doi.org/10.31004/jptam.v5i3.2400
De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: Impact of number of followers and product divergence on brand attitude. Ghent University. https://core.ac.uk/display/55691871
Felix, A., Bernanda, D. Y., Dwinoor Rembulan, G., Giovanno, N., & Muti, R. N. (2024). Micro influencers enhancing brand visibility and audience engagement on tiktok digital platform. 2024 3rd International Conference on Creative Communication and Innovative Technology, ICCIT 2024, August2024. https://doi.org/10.1109/ICCIT62134.2024.10701155
Freberg, K., Graham, K., Mcgaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of personality. Public Relations Review, October 2017, 1–4. https://doi.org/10.1016/j.pubrev.2010.11.001
Handaruwati, I., Dewi, A. M. (2023). Pemanfaatan micro influencer sebagai pertimbangan konsumen dalam memilih kuliner kaki lima. Jurnal Industri Kreatif dan Kewirausahaan, 6(2), 138–146. https://doi.org/10.36441/kewirausahaan.v6i2.1697
Kotler, P., & Keller, K. L. (2009). Analisis strategi komunikasi pemasaran terpadu dalam meningkatkan penjualan dan brand awareness. Jurnal Ilmiah Media, Public Relations, Dan Komunikasi (IMPRESI), 2(1), 1. https://doi.org/10.20961/impresi.v2i1.51711. 2, 1.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15 ed.). Pearson Education.
Nurazizah, V., & Seto, S. (2025). Pengaruh kredibilitas influencer dan kesesuaian merek–influencer terhadap niat membeli melalui eWOM sebagai variabel mediasi. Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis, 3(1), 280–302. https://doi.org/10.61132/manuhara.v3i1.1540
Pardianti, M. S., & Valiant, V. (2022). Pengelolaan konten TikTok sebagai media informasi. Ikon – Jurnal Ilmiah Ilmu Komunikasi, 27(2), 187–210. https://doi.org/10.37817/ikon.v27i2.1905
Riama, C. O. (2021). Peran influencer dalam proses electronic word of mouth untuk meningkatkan persepsi merek. Jurnal Manajemen Komunikasi, 5(2), 156. https://doi.org/10.24198/jmk.v5i2.27628
Salsabila, E. H., Suheldi, R., Andani, M., Nurwelis, N., & Burhan, M. R. (2024). Pemanfaatan micro-influencer sebagai strategi public relations dalam UMKM. WISSEN : Jurnal Ilmu Sosial dan Humaniora, 2(4), hlm. 293–300. https://doi.org/10.62383/wissen.v2i4.438
Sari, Y., & Utami, N. W. (2021). Komunikasi pemasanan digital sebagai tantangan teknologi (Digital marketing communication as a technology challenge). Jurnal Mahasiswa Komunikasi Cantrik, 1(1), 1–14. https://doi.org/10.20885/cantrik.vol1.iss1.art1
Sudha, M., & Sheena, K. (2017). Impact of Influencers in Consumer Decision Process: Impact of Influencers in the Fashion Industry. SCMS Journal of Indian Management, 93(3), 14–29. http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=emed5&NEWS=N&AN=12656442
Jia, I. (2022). Source Credibility and P edibility and Persuasiv ersuasive Communication: E e Communication: Effects on ects on Social Media Influencers, Influencer Marketing, and Consumer Attitude Change. Claremont McKenna College, CMC Senior. https://scholarship.claremont.edu/cmc_theses/2881/%0Ahttps://scholarship.claremont.edu/cgi/viewcontent.cgi?article=3932&context=cmc_theses
Ki, C. W. ‘Chloe’, Cuevas, L. M., Chong, S. M., & Lim, H. (2020). Influencer marketing: Social media influencers as human brands attaching to followers and yielding positive marketing results by fulfilling needs. Journal of Retailing and Consumer Services, 55, 102133. https://doi.org/10.1016/j.jretconser.2020.102133
Yanti, P. D. A., & Sulhan, M. (2023). Tiktok micro influencer as a new communication marketing tactic in building brand equity. International Journal of Social Science and Business, 7(4), 1004–1011. https://doi.org/10.23887/ijssb.v7i4.60384
Young, B. (2009). Media and advertising effects. The handbook of children, media, and development, 6(12), 407–431. https://doi.org/10.1002/9781444302752.ch18
Yusuf, A. Y. K. S., Setyowati, L., Zulfika, G., & Sulistiyawan, E. (2024). Efektivitas penggunaan influencer dalam strategi pemasaran digital. Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital, 1(4), 57–63. https://doi.org/10.61132/jimakebidi.v1i4.362
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 Anggi Tri Rahmandani, Iis Zilfah Adnan, Muliyati Mat Alim

Artikel ini berlisensi Creative Commons Attribution 4.0 International License.
Hak cipta pada setiap artikel adalah milik penulis.
Penulis mengakui bahwa MUKASI (Jurnal Ilmu Komunikasi) sebagai publisher yang mempublikasikan pertama kali dengan lisensi Creative Commons Attribution 4.0 International License.
Penulis dapat memasukan tulisan secara terpisah, mengatur distribusi non-ekskulif dari naskah yang telah terbit di jurnal ini kedalam versi yang lain, seperti: dikirim ke respository institusi penulis, publikasi kedalam buku, dan lain-lain. Dengan mengakui bahwa naskah telah terbit pertama kali pada MUKASI (Jurnal Ilmu Komunikasi).























