Peran Perceived Value Memoderasi Pengaruh Price Elasticity Terhadap Purchase Decision pada Generasi Z

Authors

  • Novita Putri Diantati Universitas Islam Balitar
  • Naadiya Aisyah Alfadlilah Universitas Islam Balitar

DOI:

https://doi.org/10.54259/manabis.v4i3.5729

Keywords:

Price Elasticity, Perceived Value, Purchase Decision, Shopee, Moderasi

Abstract

Modern life is inseparable from the growth of marketplaces and e-commerce, as Shopee has the largest traffic share in Indonesia. Promotional strategies provide opportunities for consumers to obtain attractive offers, while price elasticity remains a key factor influencing both attraction and retention. In addition, perceived value captures consumer’s evaluations of product benefits and quality, which ultimately shapes their purchase decisions. This study aims to analyze the moderating role of perceived value in the relationship between price elasticity and purchase decision. A quantitative approach was employed, involving 122 students of Universitas Islam Balitar as respondents, selected through accidental sampling technique. The findings reveal that price elasticity significantly affects purchase decisions, confirming its role in determining consumer choice. In addition, perceived value variable is proven to moderate and weaken the relationship. Consumers with high perceived value tend to be less sensitive in price changes, whereas consumers with low perceived value are easily influenced even by relatively small price fluctuations.

Downloads

Download data is not yet available.

References

Alfadlilah, NA., Diantanti, NP., Maknunah, LU. (2025). The Influence of Artificial Intelligence, Price Elasticity, and Perceived Value on Purchasing Decisions at Shopee by Generation Z. The 2nd International Students Conference on Economics and Business Excellence (ISCEBE) 2025, 2(1), 1-8. https://doi.org/10.33830/iscebe.v2i1

Alma. (2013). Manajemen Pemasaran dan Pemasaran Jasa. Alfabeta, Bandung.

Amirullah, G. M. Q. (2021). Pengaruh Brand Image, Gaya Hidup, dan Elastisitas Harga Terhadap Perilaku Keputusan Pembelian J.Co Donuts and Coffee Suncity Sidoarjo. UMJ: UBHARA Management Journal 1(2), 301-308.

APJII. (2025). Data APJII: Jumlah Pengguna Internet di Indonesia Tembus 229,43 Juta Orang Pada 2025. [online]. Tersedia di: https://teknologi.bisnis.com/read/20250806/101/1899997/data-apjii-pengguna-internet-di-indonesia-tembus-22943-juta-orang-pada-2025 [diakses 18 September 2025].

Chen, Z. and Dubinsky, A. J. (2003) A Conceptual Model of Perceived Customer Value in E-Commerce: A Preliminary Investigation. Psychology and Marketing, 20(4), 323-347.

Chotimah, S., dan Dian Wahyudi, H. (2019). Pengaruh Perceived Value Terhadap Revisit Intention: Mediasi Customer Satisfaction Pada Pengunjung Jawa Timur Park I Batu. Ekonomi Bisnis, 24(1), 1. https://doi.org/10.17977/um042v24i1p1-11

DataReportal. (2025). Digital 2025: Indonesia. [online]. Tersedia di: https://datareportal.com/reports/digital-2025-indonesia [diakses 18 September 2025].

Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23 (Edisi 8). Semarang: Badan Penerbit Universitas Dipenogoro.

GoodStats. (2024). Makin Maju, Pertumbuhan E-Commerce Indonesia yang Diprediksi Tertinggi di Dunia. Tersedia di: https://data.goodstats.id/statistic/makin-maju-pertumbuhan-e-commerceindonesia-yang-diprediksi-tertinggi-di-dunia-QiN5h [diakses 6 Juli 2024].

Hidayat, A., dan Prasetyo, A. (2019). Pengaruh Persepsi Nilai, Kepercayaan, dan Kualitas Layanan Terhadap Keputusan Pembelian Online. Jurnal Manajemen Pemasaran, 13(2), 55-64.

Juliana, Aditi, B., Nagoya, R., Wisnalmawati, dan Nurcholifah, I. (2022). Tourist Visiting Interest: The Role of Social Media Marketing and Perceived Value. International Journal of Data and Network Science, 6(2), 469-476. https://doi.org/10.5267/j.ijdns.2021.12.007

Kuncoro, H. A. D. P., Kusumawati, N. (2021). A Study of Customer Preference, Customer Perceived Value, Sales Promotion, and Social Media Marketing Towards Purchase Decision of Sleeping Product in Generation Z. AIJBES: Advanced International Journal of Business, Entrepreneurship and SMES, 3(9), 265-276. https://doi.org/10.35631/AIJBES.39018

Kotler, P., dan Keller, KL. (2016). Marketing Management (15th ed.). Pearson Education Limited.

Lin, T. T., Yeh, Y.-Q., and Hsu, S. -Y. (2022). Analysis of The Effects of Perceived Value, Price Sensitivity, Word-of-Mouth, and Customer Satisfaction on Repurchase Intentions of Safety Shoes Under The Consideration of Sustainability. Sustainability, 14(24), 16546.

Mashaqbeh, H. M. D. (2025). E-Commerce and Price Elasticity How Online Platforms Influence Consumer Choice. Journal of Management World (2: 683-692). https://doi.org/10.53935/jomw.v2024i4.1023

Miao, M., Jalees, T., Zaman, S. I., Khan, S., Hanif, N. A., and Javed, M. K. (2022). The Influence of E-Customer Satisfaction, E-Trust, and Perceived Value on Consumer’s Repurchase Intention in B2C E-Commerce Segment. Asia Pacific Journal of Marketing and Logistics, 34(10), 2184-2206. https://doi.org/10.1108/APJML-03-2021-0221

Monroe KB. (2003). Pricing: Making Profitable Decisions (3rd ed.). McGraw-Hill/Irwin.

Mukherjee, S., Mukherjee, M., and Ghose, A. (2013). Microeconomics. New Delhi: PHI Learning Pvt. Ltd.

Nagle, T. T., dan Muller, G. (2018). The Strategy and Tactics of Pricing. (6th ed.). Routledge.

Nawarini, A.T. (2019). Pengaruh Perceived Value dan Kepuasan pada Loyalitas Pengguna kartu Seluler di Kota Purwokerto dengan Variabel Variety Seeking sebagai Variabel Moderasi. Jurnal Ekonomi, Bisnis, dan Akuntansi, 21(1). https://doi.org/10.32424/jeba.v21i1.1294

Nuraeni, Y. S., dan Irawati, D. (2021). Pengaruh Online Customer Review, Kualitas Produk, dan Promosi Terhadap Keputusan Pembelian pada Marketplace Shopee (Studi Kasus pada Mahasiswa UBSI). Procuratio: Jurnal Ilmiah Manajemen, 9(4), 439-450. https://doi.org/10.35145/procuratio.v9i4.1704

Pulansari, F., Dewi, S., Nugraha, I., dan Maulana, S. S. (2021). The Effects of Elasticity of Demand For Product Quality and Discount Rate In Dual-Channel Supply Chains. E3S Web of Conferences (Vol. 328, p. 05004). EDP Sciences.

Qian, J. (2025). A Study On The Effect of Pricing Strategy and Perceived Value on Purchase Intention. Advances in Economics, Management, and Political Sciences, 210, 86-94.

Rahmawati, D., dan Sari, M. (2018). Pengaruh Harga, Kualitas Produk, dan Promosi Terhadap Keputusan Pembelianpada E-Commerce. Jurnal Manajemen dan Kewirausahaan, 20(2), 112-120.

Rimbasari, A., Widjayanti, R., & Thahira, A. (2023). Pengaruh Viral Marketing dan Social Media Marketing Terhadap Keputusan Pembelian di Platform Tiktok. CAPITAL: Jurnal Ekonomi dan Manajemen, 6(2), 457–466. https://doi.org/10.25273/capital.v6i2.15304

Statista. (2024). Market Share of Leading E-Commerce Platforms in Indonesia From February to April 2024, by monthly traffic. [Online]. Tersedia di: https://www.statista.com/statistics/1225695/indonesia-market-share-of-e-commerce-sites/ [Diakses 15 September 2025].

Sukirno, S. (2009). Mikroekonomi: Teori Pengantar (Edisi Ketiga). Jakarta: Rajawali Pers.

Sweeney, J. C. and Soutar, G. N. (2001). Consumer Perceived Value: The Development of A Multiple Item Scale. Journal of Retailing, 77(2), 203-220.

Triadinda, D., Puspaningrum, A, dan Hussein, A. S. (2018). Peranan Relational Benefits dan Perceived Value dalam Meningkatkan Trust dan Loyalitas Pelanggan Klinik Kecantikan. Jurnal Bisnis dan Manajemen, 5(1), 65-78. https://doi.org/10.26905/jbm.v5i1.2317

Zeithaml, V. A. (1988). Consumers Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52(3), 2-22.

Downloads

Published

2025-09-15

How to Cite

Novita Putri Diantati, & Naadiya Aisyah Alfadlilah. (2025). Peran Perceived Value Memoderasi Pengaruh Price Elasticity Terhadap Purchase Decision pada Generasi Z. MANABIS: Jurnal Manajemen Dan Bisnis, 4(3), 317–326. https://doi.org/10.54259/manabis.v4i3.5729